Privacy Policy

Effective Date: September 24, 2024
Last Updated: September 24, 2024

1. Who We Are

The owners of this website, https://www.roofingcostcalc.com, are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. What Personal Data We Collect and Why We Collect It

A. Personal Information You Provide

  • Comments: When visitors leave comments on our Site, we collect the data shown in the comments form, including your name, email address, and website (optional). Additionally, we collect your IP address and browser user agent string to help detect spam.
  • Media: If you upload images to our Site, please avoid including embedded location data (EXIF GPS) as visitors can extract this information.
  • Contact Forms: By submitting information through our contact forms, you provide consent for owners and/or our marketing/vendor partners of RoofingCostCalc.com to contact you via the provided email address and telephone number. This may include direct calls, auto-dialed calls, SMS/text messages, and pre-recorded voice calls, regardless of any state or federal Do Not Call lists you may be on.

B. Automatically Collected Information

  • Cookies: We use cookies to enhance your browsing experience by remembering your preferences and actions. For example:
    • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience.
    • Session Cookies: When you visit our login page, a temporary cookie is set to determine if your browser accepts cookies.
    • Persistent Cookies: Upon logging in, we set cookies to save your login information and screen display choices. These cookies have varying lifespans based on their purpose.
  • Embedded Content: Articles on our Site may include embedded content (e.g., videos, images). Embedded content from other websites behaves similarly to visiting those websites directly, potentially allowing them to collect data about you.
  • Analytics: We use Google Analytics to collect data about your interactions with our Site. To opt out of Google Analytics, please visit www.google.com/settings/ads.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Respond to your comments, questions, and requests.
  • Communicate with you about products, services, offers, and events.
  • Monitor and analyze usage trends and activities.
  • Prevent fraudulent activities and spam.
  • Personalize content and advertisements to better suit your interests.
  • Carry out any other purpose described to you at the time of data collection.

4. Who We Share Your Data With

We may share your information with:

  • Technology Related Service Providers: Third-party companies that perform services on our behalf, such as email marketing, data analysis, and customer service.
  • Home Improvement Related Service Providers: If you submitted your contact information in order to receive quotes on your home improvement project, your information would be shared with those companies that would be providing the services and the bids.
  • Marketing Partners: Companies that assist us in promoting our services. These partners may use your information to contact you with relevant offers.
  • Legal and Regulatory Bodies: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Note: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described above.

5. How Long We Retain Your Data

  • Comments: Retained indefinitely to recognize and approve any follow-up comments automatically.
  • User Accounts: Personal information provided during registration is stored in user profiles. Users can view, edit, or delete their personal information at any time, except for their username. Administrators can also view and edit this information.

6. What Rights You Have Over Your Data

If you have an account on our Site or have left comments, you can:

  • Request an exported file of the personal data we hold about you.
  • Request the deletion of any personal data we hold about you.

Note: These rights do not include any data we are obliged to keep for administrative, legal, or security purposes.

 

12. Compliance with Regional Privacy Laws

RoofingCostCalc.com adheres to the privacy principles of the European Economic Area (EEA), Switzerland, and California (CCPA), even though we do not operate in Europe. We process personal data only when:

  • Necessary to perform our contractual responsibilities with you (e.g., providing the Services you have requested such as asking a solar company to provide you with a solar quote).
  • We have a legitimate interest in processing your data, such as sending marketing communications or improving our Services.
  • You have provided explicit consent for specific data processing purposes.

We do not sell marketing lists or other data containing your personal information to third parties for any other reasons.

California Consumer Privacy Act (CCPA) Compliance

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). Below, you can exercise your right to opt out of the sale of your personal information.

Opt-Out of the Sale of Your Personal Information

If you wish to opt out of the sale of your personal information, please fill out the form below. We will process your request in accordance with CCPA guidelines.

7. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

8. Cookies and Trackers

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect the functionality of our Services. This Site uses Google Analytics. To opt out of Google Analytics, please visit www.google.com/settings/ads.

9. Promotional Communications by Email or Text Message

You may opt out of receiving promotional emails by following the instructions in those emails or by contacting us. If you opt out of a specific email list, we may still send you non-promotional messages related to your account or our business relations.

To opt out of receiving text messages, reply to a text from us with the word "STOP." A confirmation message will be sent, and no additional messages will be sent unless you opt in again.

10. Control What Happens with Your Data

RoofingCostCalc.com is committed to providing complete transparency on user data and giving users control over what happens to it. Please contact us at privacy@roofingcostcalc.com to:

  • Find out how we use your data.
  • Learn who we share it with.
  • Access your personal data.
  • Delete your personal data.

11. Privacy Complaints

If you have any concerns or questions about this Privacy Policy or our data practices, contact us at privacy@roofingcostcalc.com.

If you are not satisfied with our resolution of your complaint, you may refer your unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. For more information or to file a complaint, visit www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim.

Under certain conditions, you may invoke binding arbitration to resolve your complaint. RoofingCostCalc.com is subject to the investigatory and enforcement powers of the Federal Trade Commission.

13. Advertising Tracking Pixels and Third-Party Information

We utilize third-party advertising platforms like Google AdWords and Facebook Advertising. These platforms use tracking cookies, pixels, and feedback information to inform us of your interaction with our advertisements. This information does not personally identify you. You can prevent these platforms from tracking your interaction by adjusting your browser settings and following the privacy policies of those platforms.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:

Email: privacy@roofingcostcalc.com